AI Receptionist for Australian Businesses
AIVOX answers every call instantly with natural, human-like conversations, capturing leads, booking appointments, and qualifying prospects 24/7, so you can focus on running your business.
47
12
98%
Example call: AIVOX answers a caller asking for availability, offers two times, and books the appointment into the calendar.
Call Answered
< 2 seconds
One AI. Every front-line call.
What should your AI receptionist handle?
AIVOX isn't a one-trick answering machine. Set it up for the work your front desk actually does, and it handles those calls the way your best staff would.
Reception & Bookings
Answers every call on the first ring, books appointments straight into your calendar and confirms them by SMS. A front desk that never closes.
Learn more about Reception & BookingsLead Capture & Qualification
Asks your screening questions, captures contact details and hands your team a complete lead summary, synced to your CRM or inbox.
Learn more about Lead Capture & QualificationEnquiries & FAQs
Answers questions about your services, pricing and policies from your own knowledge base, and escalates anything urgent to your team.
Learn more about Enquiries & FAQsOne number. One setup. Every call handled.
Powering service businesses across Australia and New Zealand
Solutions
AI-powered solutions for every business need
Inbound reception or outbound campaigns, AIVOX handles the calls your team doesn't have time for.
Sales & Lead Generation
Outbound prospecting, B2B outreach and appointment setting
Customer Retention
Follow-up calls, check-ins and win-back campaigns
Surveys & Feedback
NPS surveys, customer research and feedback collection
Finance & Collections
Payment reminders, overdue accounts and billing queries
Hospitality & Bookings
Reservations, confirmations and guest questions
Complaints Management
Reference numbers, response deadlines and a full audit trail
Need a custom solution for your enterprise?
Get Custom PricingFeatures
Everything you need to never miss an opportunity
AIVOX answers your calls, books appointments and keeps your business running around the clock.
Never Miss a Call
Every call is answered instantly, at 2pm or 2am. No more lost leads or voicemails that never get returned.
Books Into Your Existing Tools
Connects with Google Calendar, ServiceM8, Cliniko and HubSpot CRM. AIVOX checks your availability before booking, so there are no double-bookings.
Dedicated Australian Number
A local Australian phone number for your business, so callers reach a professional line every time.
Natural Conversations
Sounds human, follows context and handles detailed enquiries without forcing callers through menus.
Emergency Escalation
Urgent calls are passed straight to you. Set your own rules for what counts as an emergency and who gets alerted.
Complaints Handled Properly
Every complaint is logged as a case with a reference number and a callback deadline, following the principles of AS/NZS 10002.
Detailed Analytics
Review every call, transcript and booking in one dashboard, and track how many enquiries turn into work.
Emotional Intelligence
Picks up on frustration or urgency in a caller's voice and responds with the right tone and care.
Smart Listening
Lets callers finish what they're saying. No cutting people off or talking over them.
Integrations
Works with the tools you already use
Two-way sync with the software you already run. AIVOX reads your calendar, creates jobs and records every caller, so nothing gets double-booked.
Google Calendar
CalendarChecks your availability in real time, and new bookings appear in your calendar instantly.
ServiceM8
Field serviceSyncs jobs, customers and appointments, and reads your schedule so jobs are never double-booked.
Cliniko
Practice managementBuilt for allied health. Syncs appointments, patients and practitioner availability.
HubSpot CRM
CRMSyncs contacts, creates deals and logs every call, ideal for professional services.
Every integration supports creating, cancelling, rescheduling and reading bookings.
Don't see your software? Request an integration — we build new ones based on customer demand.
How it works
Up and running in minutes
No technical setup required. We handle everything for you.
Step 01
Sign Up
Enter your email and a few details about your business
Step 02
Pick Your Number
Choose a local Australian phone number
Step 03
Configure Your AI
Tailor your AI receptionist to your services and tone
Step 04
Set Up Forwarding
Forward calls from your existing business number
Step 05
Go Live
Start receiving AI-answered calls straight away
Step 06
We're Here to Help
Our team guides you through every step
Why AIVOX
Why Australian businesses choose us
Purpose-built for service businesses that can't afford to miss a call.
Australian Voice
Local phone numbers and a natural Australian accent. Your callers won't know it's AI.
Emotional Intelligence
Recognises frustration or urgency and responds with genuine empathy.
Smart Listening
Waits for callers to finish before it speaks. No awkward cut-offs or talking over people.
Australian Owned
Australian owned and operated, and compliant with the Australian Privacy Principles.
Use cases
See AIVOX in action for your industry
Real examples of how AIVOX handles calls for different businesses.
Hear AIVOX in action
Natural, human-like conversations with an Australian-friendly voice. Your callers get answers, not a voicemail.
Australian Numbers
Local +61 numbers
Setup Included
Free onboarding
No Lock-in
Cancel anytime
Privacy First
Australian Privacy Principles
FAQ
Frequently asked questions
Have questions about AIVOX? Find answers on setup, pricing, and how it works or speak with our team for personalised support.
See How AIVOX Works for Your Business
Book a personalised demo and discover how AIVOX can answer your calls, capture more leads, and automate your workflow, all tailored to your business needs.